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by George Purdy

From childhood on through adulthood, we are all coached in certain fields whether it be little league, math, or even birthing a child. However, what are Executive Communication Coaches? What do they do and why would they be beneficial to me and you? An executive communication coach is a new trend arising in corporate America and can be a vital part to the growth of our thriving companies across the United States.

Sometimes, what we want to say and what we actually do say is quite different. All the different styles of communication in the workplace can lead to frustration. Some employees may seem wishy-washy because they don’t want to seem bossy with their ideas, while others may seem domineering because they feel the only way to get their ideas heard is to be forceful. Executive communication coaches help us to strike a balance between expressing ourselves boldly without destroying the collaborative workplace atmosphere. An executive coach helps employees to be assertive while still remaining open-minded and keeping effective lines of communication open.

How can you benefit from executive job coaching? A good coach has the ability to eliminate barriers to your communicating freely. It is the contention of executive coaches that creativity suffers greatly, and in a costly way, when the expression of views and ideas is suppressed, or even just discouraged. A lack of effective communication can adversely affect the bottom line through detrimental effects to relationships and in many other areas at all levels within an organization.

Speaking up in meetings or other social settings can often be a daunting task. There are numerous reasons that people aren’t outspoken one that is work related is a fear of the negative consequences when speaking against someone of authority. Other reasons that someone might not speak up are; fear of offending others, avoiding issues, everyone else is quiet, self-doubt or simply being unaware of how to speak up positively.

Everyone can identify with all or at least some of these in our interactions with others. All are barriers to good communication. The way a communication coach is helpful is that they work to purge those problems and difficulties from the workplace by identifying problem areas and working with employees to improve the situation. Coaches utilize a step-by-step technique called FACE, which stands for Facts, Appreciation, Consequence and Cost, and Expectation.

Let us break down this communication formula. First, you must convey facts about a situation instead of your opinion. By listening to and acknowledging others’ contributions, you show appreciation. Try to determine the costs or consequences of any idea or behavior. Make your expectations clear, so that others know what you want and what outcome that you want to see. The FACE formula will allow you to get the results you want and to speak your mind politely along the way.

One of the ways that executive communication coaches are able to help your business office is to expertly teach colleagues how to better communicate with each other so that the office is far more productive overall.

Executive communication coaches help people have the courage to express their ideas in a work situation in ways that are most effective. Many people are so concerned with expressing thoughts too strongly and thereby pushing listeners away, while other people believe that their message must be presented with too strong of a force in order for it to be heard. To strike the best balance between these extremes, an executive coach can help you to express thoughts while allowing for open communication as well. What does executive job coaching hope to achieve? An executive job coach helps to remove obstacles interfering with open communication.

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